Shipping & Refunds Policy

Shipping

£2.95 UK shipping – Items are sent 1st class via Royal Mail

Parcels are usually dispatched within 24 hours

and take approximately around 1-3 working days to arrive.

£5.95 Europe Shipping – items are sent via Royal Mail

Parcels usually take around 5-7 working days to arrive.

£7.95 Rest of the world – items are sent via Royal Mail

Parcels generally take between 5-16 days to arrive.

* Please note shipping is charged on a flat rate basis, regardless of the weight of your parcel.

Termination of Agreements and Refunds Policy

We hope you are very happy with your purchases from Saint Boutique however if for any reason there is a problem with your order-

then please contact us at info@saintboutique.com with

  • your full name
  • order number
  • a brief description of the problem
  • whether you would like to return or exchange.

We aim to get back to you within 24 hours.

Under the Distance Selling Regulations, you have 14 days after purchase to return your item/items.

All products must be returned unworn/unused and in the same packaging they arrived in.

Saint Boutique reserve the right to refuse refund if these conditions are not met.

PLEASE NOTE: For hygiene reasons, earrings (unless faulty) and bedspreads cannot but returned or exchanged.

Once we have responded to your email about the problem we will then need to-

receive the item back before we can either re-credit you or send out your replacement.

If you are sending an item back to us-

to be returned or exchanged you will need to pay the additional postage charges.

Once we have received your item we will then refund you (minus postal charges)

using the same payment method used when you originally paid for you order.

We only refund return postage if the item is faulty,

please allow 7-10 days for the money to be re-credited. This depends on your bank account or credit card company.

If you would like to exchange your purchase for something of the same price,

then include in your email which item you would like to be sent and we will simply

send this out to you once we have received your item back.

If you have any further questions about returns or exchanges then please contact us at: info@saintboutique.com